What is Quality Assurance:
This is a Quality Monitoring tool. We use this to ensure we meet the Essential Standards that are set out by CQC and to maintain high standards of care we deliver to the Service Users.
We Audit the Health and Safety of all Service User’s homes monthly.
We have designed a Person-Centred Audit in which we complete every 3 months. These audits are thorough in their approach and ensure the Service user is receiving a high standard of care.