What is Quality Assurance:
This is a Quality Monitoring tool. We use this to ensure we meet the Essential Standards that are set out by CQC and to maintain high standards of care we deliver to the individuals in our services.
All of our teams throughout the various services we provide, practice quality checks routinely to ensure the day to day running of the service is in line with industry standards as well as person centred.
Our comprehensive auditing system, done by a dedicated team of knowledgeable professionals covers all aspects of the care our services provide. From Health and safety inspections, home and utilities observations, training and development reviews and reporting and recording mechanisms, we implement an in depth and service specific criteria where by we can ensure the highest of standards are kept up.